FAQ


Frequently Asked Questions

 

1. What are your picnic rugs made from?

Our picnic rugs are crafted from high quality oxford material-known for its durability and long lasting performance. Unlike thinner fabrics you might find elsewhere, oxford offers a sturdy, reliable base that's built to handle all your outdoor adventures in style.

2. Are your picnic rugs waterproof?

Yes! The bottom layer is completely waterproof, and the top layer is water-resistant—so accidental spills or light rain won’t soak in. Liquids bead on the surface, making cleanup a breeze.

3. How big are your picnic rugs?

All of our rugs are a generous 2 metres by 2 metres—perfect for couples, families, or a spread of snacks with friends.

4. How do I clean my picnic rug?

All of our picnic rugs are machine washable, making clean-up quick and easy. Just pop them in the washing machine on a delicate cycle and hang to dry.

5. Do I need to purchase a strap?

Nope! Our picnic rugs feature an easy fold up system. No annoying straps needed. Just fold it up and go!

6. Are your picnic rugs suitable for the beach?

Absolutely. Our rugs are perfect for the beach thanks to their sand-resistant top layer, water-resistant surface, and waterproof base.

7. Can my picnic rug be pegged into the ground?

Yes! Each rug includes reinforced holes in the corners so you can peg it down and keep it secure—perfect for breezy days.

8. How long will it take to receive my order?

Orders are typically processed within [1–2 business days], with delivery times ranging from [3–7 business days] depending on your location. Visit our Shipping Policy for more details.

9. Do you offer returns or exchanges?

Yes—we want you to love your purchase. If you’re not satisfied, please see our Returns Policy for instructions on how to request an exchange or refund.

10 .Are your picnic rugs heavy to carry?

Not at all! Our picnic rugs are purposely designed to be lightweight and easy to carry—no more dragging around heavy, outdated rugs. Whether you’re heading to the beach, park, or a picnic in the backyard, you’ll find them super convenient to take anywhere.

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